Which of the following is NOT included in the fundamental concepts of the Auto and Shop section?

The fundamental concepts of the Auto and Shop section focus primarily on practical skills and knowledge directly related to automotive repair and shop work. Understanding customer service principles, while important in a broader context of employment and customer interaction, is not a core component of the technical skills evaluated in this section. The emphasis is on hands-on skills such as basic automotive repair, woodworking techniques, and familiarity with tools and their uses, which are crucial for anyone pursuing a career in these fields. Thus, while customer service is valuable, it does not fall under the primary objective of assessing mechanical and technical competencies in the Auto and Shop section.